Elevate & Evaluate: Mastering Appraisal Skills for Supervisors

It is all understood that engaged employees tend to be more productive, while continuous development helps in building a proficient workforce, and so motivating and developing employees is imperative for achieving organizational success.  It can be achieved through an effective implementation of a performance management system.   This training program aims to equip supervisors with the necessary skills to effectively manage the performance appraisal process.  By mastering the critical stages of the performance management cycle, including objective setting, coaching, appraisal, and feedback, supervisors will be able to motivate and develop their employees effectively. The program utilizes best practices, real-life case studies, and practical exercises to ensure that supervisors acquire the essential skills to conduct a fair, objective, and fact-based appraisal.

The Participant will be able to do after the workshop:

• Master the critical stages of the entire performance management cycle
• Set measurable objectives that are aligned with organizational goals and promote staff development
• Utilize coaching skills to provide regular feedback, guidance, and support to employees
• Conduct fair and objective performance appraisals
• Identify and mitigate common human errors and biases that can affect the appraisal process

Learning Methodologies:

A variety of methodologies will be used and blended in the sessions to maximize engagement and enhance the learning experience.

• Icebreakers and Energizers
• Interactive Lectures
• Peer-to-Peer Learning
• Visual Aids and Multimedia
• Role Playing
• Demonstration
• Reflection and Feedback

Learning Reinforcement:

A pre-workshop survey will be carried out to solicit input from a sample of participants for the design and development of relevant learning content.  Depending on the needs, pre-reading materials may be sent before the workshop.

The Speaker: 

The speaker, Ms. Yu has been the Head of People and Organizational Development with over 20 years’ experience in leading a team of training and change professionals to provide innovative HR services and training solutions to prominent companies in Hong Kong, PRC, and the Asia Pacific region. Notable clients include Swire Group, Schindler, Aon, The Dairy Farm, Zung Fu, Sino Group, and their affiliates.  As a change and management consultant, she has spearheaded numerous transformation projects, such as reinventing competency training models, delivering client-focused account services, aligning workforce with the organization’s vision, fostering desired cultures, driving process improvement initiatives, and implementing ESG for award competition.

During her tenure as an L&D/OD General Manager, she demonstrated exceptional oversight and execution of a wide range of training programs. These initiatives were meticulously crafted to enhance the competencies of supervisors, high-potential employees, team leaders, managers, and executives.  This was accomplished by a thorough and comprehensive review of the business, organization, job roles, and performance gaps in a holistic manner, catering to the specific needs of individuals and teams across various levels within the organization.

The training programs she previously delivered covered a wide array of essential skills, including but not limited to time management, problem-solving and decision-making, presentation skills, leadership development, team building, coaching, performance management, change management, service quality, professional appearance, and process re-engineering.

The speaker holds a Bachelor of Arts degree and an MBA from prominent universities in Engand.  She has previously served as the chairlady of a professional body, where she organized activities to elevate the standards of training professionals in Hong Kong. Additionally, she is a Certified Management Consultant (CMC) awarded by the Institute of Management Consultant Hong Kong.